Understanding Human Behavior by Mr. Nagarajan Palamalai, Operations Manager, Oyo Homes & Hotels, India Pvt. Ltd on January 30, 2019
We all know that human behavior impacts our ability to work together effectively, but why is it that our knowledge of this sometimes gets lost in translation into effective behaviors when it comes to working with others? Organizations which explore this find a “secret sauce” of sorts, which allows them to work together effectively.
Keeping this in mind a workshop on understanding Human Behavior was arranged for the I BBA students to support their academic learning on Organisational Behaviour. Mr Nagarajan, operations head of OYO was the resources person, he’s an active member of the training team in oyo rooms.
Mr Nagarajan, started the session by pitching the importance of human behaviour in personal & professional life. He connected how individual personality traits effect and affect the quality of work life. Personality of an individual should be assessed during the time of interview and accordingly training should be designed by considering the individual’s personality, he added.
To make the students understand the profound concept of organizational behaviour he made all the students to work on Johari Window. Earlier he described Transactional Analysis theory and its important on self-analysis and growth of an individual. He demonstrated the workings of Johari window and made the students to realise the importance of realising self and others. As communication play a key role on understanding his behaviour, he mentioned the role and styles of communication should be delivered among individuals based on their personality.